Privacy Policy

Privacy Policy for Golden Biofeedback Therapy

Introduction

Welcome to Golden Biofeedback Therapy’s online presence at https://golden-biofeedback-therapy.denvermentalhealthcare.com (referred to as “our website” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, utilize, and safeguard the personal data of our visitors and clients, adhering to stringent international privacy standards.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Website content and functionality.
  2. Mobile applications developed by us.
  3. Online services and products offered through our platform.
  4. Interactions between users and our support team via various communication channels.

Please note that this Privacy Policy does not extend to third-party platforms, apps, or services linked from our website, each of which has its own privacy notices and policies. We encourage users to review these third-party policies carefully.

Processing Activities

Our data processing activities are designed to enhance your experience with us while ensuring compliance with privacy regulations. These include:

  1. User Accounts: Creating and managing user accounts, allowing personalized access to our services.
  2. Communication: Sending newsletters, promotional emails, and other communications based on user preferences.
  3. Payment Processing: Facilitating secure online transactions for our products and services.
  4. Data Analytics: Analyzing user behavior to improve our platform’s functionality and offerings.

Personal Data Collection

We collect various types of personal data to provide and enhance our services, including:

  1. Account Information: Username, email address, and password (hashed and encrypted).
  2. Payment Details: Credit/debit card numbers (encrypted), expiration dates, and billing addresses.
  3. Financial Records: Transaction history for purchases made through our platform.
  4. Purchase Data: Items purchased, quantities, and associated prices.
  5. Mobile Device IDs: Unique identifiers from your mobile device to personalize content.
  6. Location Data: Geographic coordinates when you access our website or use location-based services.
  7. Feedback and Reviews: Comments, ratings, and reviews left by users regarding our products and services.
  8. Social Media Profiles: Information obtained through social media integration (with user consent).
  9. Product Interaction: Details on how users interact with our products, including usage patterns.

We obtain this data through direct user input, online forms, order processing, analytics tools, and third-party service providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: Ensure basic functionality of the website, such as session management.
  2. Preference Cookies: Remember user preferences for a personalized experience.
  3. Analytics Cookies: Track user behavior to improve our services and content.

Users can manage their cookie settings through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this Privacy Policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

The security of your personal data is a top priority. We implement robust security measures to protect against unauthorized access, disclosure, or misuse:

  1. Encryption: Employ end-to-end encryption for sensitive data transmission and storage.
  2. Secure Third-Party Processing: Engage reputable third-party service providers who adhere to strict privacy and security standards.
  3. Regular Audits: Conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access and rectification of your data.
  2. Erasure or deletion of your data.
  3. Restriction or objection to the processing of your data.
  4. Data portability and the right to transfer data.
  5. The right not to be subject to automated decision-making processes.
  6. Right to file appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our Privacy Officer using the details provided in the ‘Contact Us’ section below. We will respond to your requests as quickly as possible and within the time frames prescribed by law.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any material changes will be prominently displayed on this page, and we encourage users to review it periodically.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data handling practices:

Email: [email protected]
Address: Golden Biofeedback Therapy, [Your Address], Denver, CO, [Zip Code]

We value your trust in us, and this Privacy Policy demonstrates our commitment to protecting your privacy throughout your interaction with Golden Biofeedback Therapy.